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How to Install and Configure iVMS-4500 App on Android and iOS

1. Download and install the latest iVMS-4500 app on your Android or iOS device

Depending on your device follow the instructions below to download and install the app.

If you have an Android device:

Open the Play Store on your phone or tablet and search for: iVMS-4500 and click on INSTALL when you find the app by HIKVISION HQ.

Alternatively, you can use the following link to install the app remotely using your Google account


If you have an Apple iOS device:

Open the App Store on your iPhone or iPad and search for: iVMS-4500 lite and click on GET when you find the app by Hikvision Digital Technology Co.,Ltd.

Alternatively, you can use the following link to install the app remotely using your Apple ID:


Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Need help installing Apple apps? Click here or if you forgot your password click here

2. Configure iVMS-4500 app for your Region on your mobile device

Once you have downloaded and installed iVMS-4500, find the app on your device and open it.

Upon opening the app, you will be required to select the region it’s being used in.

Touch the Select Region (pencil icon)

Select America then scroll up or down until you see USA

Select USA — if you happen to select the wrong one it can be changed later from the main menu by selecting Configuration > Region.

3. Configure iVMS-4500 app for your camera’s connection

Tap on the 3 horizontal lines (menu button) in the top-left corner of the app and select Devices.


To begin adding a device, tap the + (plus sign) at the top right corner and tap Manual Adding as shown below. Once your device has been added it will be listed here.

Alias: <type a name you wish to call your system>

Register Mode: <Select IP/Domain>

Address: 1119op.newddns.com

Port: 9500

User Name: user<floor #> (Sample: user1)

Password: 12345abcd

Leave the camera # as-is.


To save, tap the save icon at the top-right corner of your screen.

If everything is correct, you should now be able to live view the cameras 

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4Wires Communications is a well-established, family-owned distinguished company that started in 2005.  We provide full security services for residential and commercial properties.  This includes guard services, home, and business alarm systems, video surveillance, access control, remote monitoring. Our telecommunications services include business telephone services, VOIP, handheld radio systems.

4Wires Communications is NYS DOS Licensed company. License # 12000266014. 4Wires Communications is a fully licensed and insured company that supplies and installs video camera video surveillance systems, burglar alarm systems, door access control systems and more. 4Wires Communications serves Brooklyn, Queens, the Bronx, Manhattan, Staten Island NY, Nassau & Suffolk Long Island. 
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